IT3: Topic 4 - Working with ICT

Summer 2012
7	Most organisations now have a code of conduct to discourage their employees from misusing the ICT facilities. Describe four distinct guidelines a code of conduct should contain.	[4]
Winter 2013
12	A local council has a code of conduct for all of its employees who use ICT systems. Define what is meant by a code of conduct and describe four guidelines it should contain.	[6]
Summer 2013
3	A national bank wants to ensure that its financial systems are secure against attack. Other than code of conduct, describe four factors that should be included in the bank’s security policy.	[8]
8	Changes in modern technology have led to an increase in teleworking. Discuss the advantages and disadvantages to both employees and employers of teleworking.	[8]
Summer 2014
10	Describe three different examples which illustrate the difference between legal and moral issues with respect to codes of conduct.	[6]
14	Improvements in communication systems have made it possible for more and more people to work from home using computer networks, often called teleworking. Discuss the advantages and disadvantages to employees and companies of teleworking.	[8]
Summer 2015
7	Discuss the advantages and disadvantages videoconferencing brings to an organisation or its employees.	[5]
9	A financial institution has a ‘code of conduct’ for all its employees who use its ICT systems.  Describe five guidelines it should contain, other than the consequences of breaking the code.	[5]

IT3: Topic 2 - The Internet

Winter 2012
1	Discuss the advantages and disadvantages of dialup and broadband connections when using the Internet.	[4]
2	Mobile access to the Internet has led to changes in work patterns. Describe the advantages and disadvantages, for the worker of mobile access to the Internet.	[5]
15	The Internet has had a huge impact on businesses and the way they operate. Evaluate the impact that e-commerce has had on businesses and their customers.	[10]
16	Society is concerned that there is no real ownership or control of the Internet. Using suitable examples, discuss these concerns.	[7]
Summer 2012
8	A shop selling memorabilia already has a website and computer systems. The shop owner wants to expand and offer the customers an online shopping service.  Describe in detail four main requirements needed for an efficient on-line shopping service.	[4]
9	Discuss the advantages and disadvantages of online shopping to both the business and the customer.	[7]
12	A bank uses File Transfer Protocol (FTP). Describe in detail what is meant by FTP, state a use and give an advantage to the bank of using FTP.	[4]
Winter 2013
4	“Nobody really owns the Internet or tries to control it.” Discuss with suitable examples, whether you think that this statement is true or false.	[8]
7	A company already advertises its products on their website. Describe the four main requirements the company has to put in place so that the website can be used for interactive online shopping.	[4]
8	Discuss different advantages and disadvantages that e-commerce brings both to the company and to the customer.	[8]
Summer 2013
5	A small business only has dialup access to the Internet. It is considering signing up for broadband. Discuss the relative advantages and disadvantages that dialup and broadband give the business.	[4]
6	The Internet has helped the increase in distributed computing. Explain what is meant by distributed computing.	[3]
7	Describe briefly an application which uses distributed computing.	[2]
8	Discuss the advantages and disadvantages of distributed computing.	[4]
14	“The growth in social networking sites and other entertainment sites has led to many concerns about the privacy, security and abuse of personal data on the   Internet.”	[18]
Winter 2014
9	Discuss the advantages and disadvantages of dialup and broadband connections when using the Internet.	[6]
10	Other than being able to work from anywhere, describe the advantages and disadvantages for the worker of mobile access to the Internet.	[4]
11	A company already has a website and a network. Describe in detail the four main requirements that they need to put in place to enable them to offer an on-line shopping facility to customers.	[4]
12	Discuss the advantages and disadvantages of on-line shopping to both the company and the customer.	[8]
Summer 2014
11	Many large data processing projects now make use of distributed computing. Explain what is meant by distributed computing and describe an application which uses it.	[5]
12	Discuss the advantages and disadvantages of distributed computing.	[4]
13	A global market research company uses File Transfer Protocol (FTP). Describe in detail what is meant by FTP, state a use and give an advantage to the company of using FTP.	[4]
19	According to a survey, the average 21 year old has: • spent 5000 hours videogaming; • sent 250,000 email messages; • spent 10,000 hours on a mobile phone. Discuss using appropriate examples the benefits and concerns these activities cause for modern society.	[18]
Summer 2015
3	An organisation uses File Transfer Protocol (FTP).  Give two specific uses an organisation can make of FTP and give two advantages for the organisation of using FTP.	[4]
12	‘The Internet is worldwide and for everyone.  No-one owns it or controls the Internet.’  Discuss this statement and illustrate your arguments with different examples.	[8]

IT3: Topic 1 - Networks

Winter 2012
1	Other than cost or security issues, explain in detail two factors that could influence the choice of a network for a company.	[2x2]
2	Discuss the relative advantages and disadvantages of ring and star topologies.	[6]
Summer 2012
3	Describe what is meant by the term network topology.	[2]
4	Other than topology or cost, explain in detail three other factors which influence the choice of a network.	[6]
5	Peer-to-peer and client server networks are two types of network. Compare and contrast these two types of network.	[6]
Winter 2013
6	A company needs to change its network. Compare and contrast client server versus peer to peer networks for the company.	[6]
7	An organisation is considering using a wireless network. Describe two advantages and two disadvantages for the organisation of using a wireless network over a cable network.	[4]
Summer 2013
8	A company is considering changing its network. Other than topology issues, describe in detail three factors that will influence the choice of a network.	[6]
9	A network manager uses remote management when managing the network. Describe four tasks that the network manager could do using remote management.	[4]
Winter 2014
3	Discuss the relative advantages and disadvantages of ring and star topologies.	[6]
10	A local company needs a new network. Other than cost or topology, describe in detail three factors that they should take into account when choosing the new network.	[3x2]
11	A network manager uses remote management when managing the network.  Describe six tasks that the network manager could do using remote management.	[6]
Summer 2014
12	A company is considering installing a wireless network. Describe two advantages and two disadvantages for the company, other than health concerns, of using a wireless network over a cabled network.	[4]
13	Peer-to-peer and client server networks are two types of network. Compare and contrast these two types of network.	[6]
Summer 2015
4	A system analyst has been asked to update a company’s network.  Discuss the relative advantages and disadvantages of peer-to-peer and client server network configuration he would include in his feasibility report.	[6]
5	The network infrastructure of a school needs updating.  The network manager is considering installing a wireless network.  Discuss the advantages and disadvantages to the school of using a wireless network.	[4]
6	The school is based on a number of sites and consequently the network manager needs to use remote management to simplify his job.  Describe five tasks that the network manager could carry out using remote management.	[5]

IT3: Topic 3 - HCIs

Winter 2012
1	A good Human Computer Interface (HCI) is vital for an information system to work well. Other than layout appropriate to task, describe four factors which should be taken into account when designing a good HCI. Explain why each factor is important.	[4x2]
Summer 2012
2	Discuss the different needs of a novice and an expert computer user, and describe how they could be met when designing a suitable Human Computer Interface (HCI).	[5]
3	Discuss the needs of a disabled computer user and describe how they can be met when designing a suitable Human Computer Interface (HCI).	[4]
Winter 2013
4	A Human Computer Interface (HCI) allows a computer to be used. Other than disabled access and the expertise of the user, state three factors which should be taken into account when designing a good HCI. Illustrate each factor with a suitable example.	[3x2]
5	Describe, using examples, the features of a HCI that would help a disabled person use a computer.	[4]
Summer 2013
6	Describe four factors that should be taken into account when designing a Human Computer Interface (HCI) that could be used by a young child learning to read.	[4]
7	A good HCI is important. Discuss the different requirements of an expert user and an adult novice user and describe how a well-designed HCI can satisfy these needs.	[6]
Winter 2014
8	A poorly designed Human Computer Interface (HCI) can affect the performance and efficiency of a computer system. Other than ‘differentiation between user expertise’, discuss in detail four factors that should be taken into account when designing a good HCI.	[4x2]
Summer 2014
9	A novice user and an expert user have different needs when using a computer. Discuss these differing needs and then describe how different Human Computer Interfaces (HCI) can address these needs.	[5]
10	Describe the factors that should be taken into account when designing an appropriate HCI that would be used by a young child learning how to spell.	[4]
Summer 2015
1	Other than layout appropriate to task and use by disabled people, describe, in detail, three other factors that should be taken into account when designing a good user interface.	[3x2]
2	Describe five examples of how a suitable Human Computer Interface (HCI) can meet the needs of disabled users.  In your answer you must state the disability or need.	[5]